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Key Features:
- Soft and cozy fabric for everyday comfort
- Classic unisex fit suitable for different body types
- Adjustable drawstring hood for added warmth
- Front kangaroo pocket for a relaxed casual feel
- Easy to pair with jeans, joggers, leggings, or layered outfits
- Positive graphic design made for everyday lifestyle wear
- Great gift idea for people who enjoy comfort, positivity, and simple self-expression
Design Concept:
The design features a clean retro-inspired typography layout with a cheerful and wearable feel. The main phrase is displayed in bold vintage lettering, paired with smaller supporting text underneath. Balanced spacing, soft line accents, and a warm overall composition create a hoodie design that feels friendly, uplifting, and easy to style.
Main Text:
Choose Happy Everyday
Supporting Text:
Simple Things Matter
Variant Options:
Black Hoodie with Cream Graphic
White Hoodie with Warm Brown Graphic
Sand Hoodie with Dark Brown Graphic
Sport Grey Hoodie with Black Graphic
Forest Green Hoodie with Vintage Beige Graphic
Return & Refund Policy
Last updated: March 26, 2025This policy explains how returns, exchanges, and refunds work at Inspire Yellow. Because many of our products are made to order, some terms differ from a typical off-the-shelf retailer — please read this page carefully before placing your order.
1. Return Eligibility
You may request a return if:
- The item arrives damaged or defective
- The item received is incorrect
- The item significantly differs from the product description
To be eligible for a return, you must:
- Contact us within 30 days of receiving your order
- Provide your order number
- Provide clear photos showing the issue
- Return the item in its original condition whenever applicable
Items returned without prior authorization may not be accepted.
2. Non-Returnable Items
The following items are generally not eligible for return or exchange:
- Personalized or custom-made products
- Products created according to customer specifications
- Gift cards
- Downloadable digital products
- Items damaged due to misuse, improper care, or normal wear and tear
Because many of our products are made to order, returns based solely on customer preference — such as ordering the wrong size, color, or changing your mind after production has started — may not be eligible for a refund.
3. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include:
- Order number
- Description of the issue
- Photos of the product
- Photos of the packaging, if applicable
After review, we may offer one of the following remedies:
- Replacement item
- Store credit
- Full refund
- Partial refund
The resolution will depend on the nature of the issue.
4. Return Process
Get Authorization
Wait for return authorization and instructions before sending anything back.
Ship & Inspection
Ship approved returns within 7 days of authorization. Once received, items are typically inspected within 2–5 business days.
You will be notified by email once the inspection has been completed. Unauthorized returns may be refused.
5. Return Shipping Costs
If the return is due to our error
If the item is defective, damaged, or incorrect, we may:
- Provide a replacement at no additional cost, or
- Reimburse reasonable return shipping costs where applicable
If the return is requested for other reasons
If a return is approved for reasons other than our error, the customer may be responsible for:
- Return shipping costs
- Any applicable handling fees
- Any customs duties or import fees associated with the return
Original shipping charges are generally non-refundable unless required by law.
6. Refunds
Once we receive and inspect the returned item (if a return is required), we will notify you of the refund decision. Approved refunds will be issued to the original payment method whenever possible.
Please allow:
- 3–5 business days for refund processing
- Additional time depending on your payment provider or financial institution
7. Order Cancellations
Before production or processing
Orders may be canceled for a full refund if production or fulfillment has not yet begun.
After production has started
Because many products are made to order, orders generally cannot be canceled once production has begun. If cancellation is still possible, a processing fee may apply.
8. Exchanges
We may offer exchanges for:
- Damaged items
- Defective items
- Incorrect items received
Exchanges for customer-selected size, color, style, or preference changes may not be available for custom or made-to-order products. Please carefully review product descriptions and sizing information before placing your order.
9. Lost Packages
If tracking information indicates that a package has been lost in transit, please contact us. We may:
- Investigate with the shipping carrier
- Arrange a replacement shipment, or
- Issue a refund where appropriate
Claims for lost packages should be submitted within 30 days of the estimated delivery date.
10. Refused or Undeliverable Packages
If an order is returned to us because:
- An incorrect shipping address was provided
- Delivery was refused, or
- The package was unclaimed
any refund may be reduced by:
- Shipping costs
- Return shipping fees
- Carrier handling charges
- Processing fees
11. Chargebacks
If you experience a problem with your order, we encourage you to contact us first so we can resolve the issue promptly. Filing a chargeback without first contacting our support team may delay resolution and investigation of the claim.
12. Consumer Rights
Nothing in this policy limits any rights you may have under applicable consumer protection laws. Where local law provides additional rights regarding returns, refunds, or cancellations, those rights will apply.
13. Contact Us
If you have any questions about this Refund & Return Policy, please contact us using the details below.
Shipping Policy
Last updated: March 26, 2025Thank you for shopping with Inspire Yellow. This Shipping Policy explains how we process, fulfill, and deliver orders placed through our website. By placing an order, you agree to the terms outlined below.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received.
Processing time may vary depending on:
- Product availability
- Order volume
- Customization requirements
- Holidays or peak shopping seasons
Business days do not include weekends or public holidays. Once your order has been processed, it will be forwarded for shipment.
2. Estimated Delivery Time
Estimated delivery times vary by destination and shipping method.
| Destination | Handling Time | Estimated Delivery Time |
|---|---|---|
| United States | 3 business days | 5–11 business days |
These estimates include transit time only and do not include processing time. Delivery times are estimates and are not guaranteed.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
- Delivery destination
- Shipping method selected
- Order size and weight
- Promotional shipping offers
Any applicable shipping charges will be clearly displayed before payment is completed.
4. Free Shipping
We may offer free shipping promotions on eligible orders. When available, eligibility requirements and applicable regions will be clearly displayed on our website. Free shipping promotions may be changed or discontinued without notice.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
- Tracking number, when available
- Carrier information
- Shipment status updates
Tracking information may take up to 48 hours to become active after shipment.
6. Shipping Carriers
We work with reputable shipping partners and carriers to deliver orders efficiently. Depending on destination and availability, shipments may be handled by:
Carrier selection may vary by location.
7. International Shipping
We ship to many countries worldwide. International orders may be subject to:
- Customs inspections
- Import duties
- Taxes
- Brokerage fees
These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated at checkout. We are not responsible for delays caused by customs processing.
8. Customs Duties & Taxes
For international shipments, customers may be required to pay:
- Import duties
- Value-added tax (VAT)
- Goods and Services Tax (GST)
- Other local fees
These charges are not included in product prices or shipping fees unless explicitly stated. Please contact your local customs office for more information regarding applicable fees.
9. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided:
- Delivery may be delayed
- Additional shipping charges may apply
- We may be unable to guarantee successful delivery
If you notice an address error, please contact us immediately. Address changes may not be possible after an order enters production or shipment.
10. Lost, Delayed, or Stolen Packages
Delayed packages
Occasionally, shipments may experience delays due to:
- Weather conditions
- Carrier disruptions
- Customs inspections
- High shipping volume
- Events beyond our control
We appreciate your patience in these situations.
Lost packages
If your package appears lost in transit, please contact us within 30 days of the estimated delivery date. We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Stolen packages
If tracking shows the package was delivered but cannot be located, customers should:
- Check with household members or neighbors
- Contact the carrier directly
- File a claim with the carrier if applicable
We are not responsible for packages that are confirmed as delivered by the carrier.
11. Split Shipments
Some orders may be shipped in multiple packages. This may occur when:
- Items are produced at different facilities
- Certain products become available sooner
- Inventory is fulfilled from multiple locations
You may receive multiple tracking numbers for a single order.
12. Shipping Restrictions
We reserve the right to limit or refuse shipping to certain locations due to:
- Carrier restrictions
- Legal requirements
- Sanctions or regulatory limitations
- Delivery service availability
If we are unable to fulfill an order, we will notify you and issue an appropriate refund if payment has already been processed.
13. Delivery Issues
If you experience a delivery problem, please contact us as soon as possible and include:
- Order number
- Tracking number
- Description of the issue
Our support team will work to assist you in resolving the matter.
14. Contact Us
If you have questions about shipping or delivery, please contact us using the details below.
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