Returns, Exchanges & Refund Policy
At Inspireyellow, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return, exchange, or refund in accordance with the policy below.
Store: Inspireyellow
Website: inspireyellow.com
Email: [email protected]
Business Address: 14831 SW 82ND ST MIAMI, FL 33193 UNITED STATES
Return Eligibility
Return Window: 30 Days From Delivery
We accept returns for eligible items within 30 days of the delivery date.
Returned items must be in new or gently used condition. Items should be reasonably clean, complete, and suitable for return processing.
Original packaging is appreciated but is not always required for return eligibility.
Eligible Return Reasons
Returns may be requested for reasons including:
- Damaged or defective items
- Incorrect items received
- Wrong size, color, or variation ordered
- Product not meeting expectations
- Change of mind
Return Method & Fees
Return Method: By Mail
Return Label: Included in Package (Free)
Return Shipping Cost: No Cost
Restocking Fee: No Cost
All approved returns are handled by mail.
A prepaid return shipping label is included with eligible orders and may be used for approved returns.
No restocking fees are charged for approved returns.
How To Request A Return
To request a return, please contact us at [email protected].
Please include:
- Order number
- Product name
- Reason for the return request
- Photos when applicable
Our customer support team will provide return instructions and any additional information required to complete the process.
Exchanges
Exchanges are accepted within 30 days of delivery.
Customers may request an exchange for another size, color, or available variation of the same product, subject to inventory availability.
If a replacement item is unavailable, a refund may be offered instead.
Refund Processing
Approved refunds are processed within
2 business days
after the returned item has been received and inspected.
Refunds are issued to the original payment method used during checkout.
Depending on your financial institution, additional time may be required before the refunded amount appears in your account.
Damaged, Defective, Or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at [email protected].
To help us resolve the issue quickly, we may request photographs of the product and packaging.
Depending on the situation, we may offer a replacement, exchange, or refund.
Delivered But Not Received Orders
If tracking shows that a package was delivered but you cannot locate it, please first check with household members, neighbors, building management, or the shipping carrier.
If additional assistance is needed, please contact our support team.
Contact Us
Store: Inspireyellow
Email: [email protected]
Business Address: 14831 SW 82ND ST MIAMI, FL 33193 UNITED STATES
Support: Customer support is available via email.
